At LinkTwist, we’re constantly improving the platform to help tour operators automate their daily operations, reduce manual work, and deliver a better experience to their customers.
Digital Waivers for Tour Operators are becoming an essential part of modern booking operations. At LinkTwist, we’ve introduced a new digital waiver solution alongside powerful email templates and enhanced manifests to help tour operators automate customer communication, reduce paperwork and streamline check-in. These new features give your team greater flexibility while improving the customer experience from booking to arrival.
We’re excited to introduce three new features that make managing bookings even easier.
Email Templates
Sending customer emails has never been more flexible.
You can now create your own email templates directly within LinkTwist and send them whenever you need—without programming or external tools.
Emails can be sent:
- Directly from an individual booking.
- From the Booking Calendar.
- Whenever you decide, giving your team complete control over customer communication.
Whether you’re sending booking confirmations, reminders, meeting point information, or follow-up emails, everything is now available from one place.
Digital Waivers
Collect signed agreements before your customers arrive.
With the new Digital Waiver feature, customers can securely sign agreements electronically before their experience.
The process is fully configurable:
- Automatically send waivers a specific time before the activity.
- Send them manually whenever required.
- Configure different waiver rules per product.
- Choose exactly which bookings should receive a waiver.
This helps reduce paperwork, speed up check-in, and ensure all required documents are completed before the experience begins.
Enhanced Check-in & Manifest
We’ve also upgraded the Manifest to give your team more operational visibility.
From a single screen, you can now view:
- Payment status
- Customer comments and notes
- Check-in status (Redeemed / No Show)
All information is displayed separately for every Product, Option, and Timeslot, allowing your staff to manage operations faster and with greater accuracy.
Built for Modern Tour Operators
These new features are designed to eliminate repetitive tasks, improve communication with customers, and give your operations team complete visibility throughout the booking journey.
At LinkTwist, we continue to build technology that helps tours, attractions, and activity providers work smarter—not harder.
Stay tuned. More exciting updates are already on the way.
